At the Telecommunications Industry Ombudsman, we are committed to fostering a diverse workplace where everyone, regardless of identity, feels safe and included.
The TIO’s vision is for a fair and accessible communications market for Australia. We are connecting people, building trust and delivering fairness. Within this role as Legal Support, you’ll support the legal function of the TIO by conducting preparing files for sending to consumers who request access to their personal information, assisting with workflow processes, working with the team on process improvements, and ad hoc admin and research tasks as required.
Job Description
You’ll report to the Senior Lawyer, who will provide a supportive team but trust in you to work autonomously. You will have a key role redacting files and updating key registers.
You’ll become a key part of this team providing administrative support, preparing critical correspondence and helping improve the efficiency and effectiveness of the team.
Your primary responsibilities will include:
- Preparing files for information requests under the Privacy Act 1988
- Preparing simple legal documents for review by the Senior Lawyer.
- Using your legal research skills to locate cases or relevant commentary
- Working closely with the Senior Lawyer and others on process improvements
- Ad hoc administrative tasks for members of the Legal Team
Desired Skills and Experience
You will possess a diligent attitude and be someone who can efficiently handle routine tasks with consistent attention to detail. You will be open to feedback with an inclination towards continuous improvement.
To be successful in this role you will need to:
- Have great attention to detail and organisational skills
- Work autonomously towards deadlines while managing multiple tasks
- Have a sound understanding of Microsoft Suite and Adobe Pro
- Ability to understand complex legal concepts and language
About the Team
The Legal Team provide provides legal advice to the Ombudsman, Executive Leadership team wider functions of the TIO to help achieve their strategic goals and manage risk. This team is inclusive, supportive and knowledgeable.
The TIO’s purpose is to resolve complaints fairly and drive improvement in a dynamic communications sector. Our purpose is underpinned by four core values: Fairness, Integrity, Excellence, and Collaboration.
To uphold this commitment, the TIO implements reasonable adjustments to promote inclusivity, including part-time or reduced hours, a hybrid work model, workplace accessibility modifications, adjustments to equipment and devices, engagement in co-design practices, and being open to other measures that support every person in our organisation to thrive.
To Apply
For a detailed position description please paste this link into the browser https://bit.ly/4glUp2d
Please include as part of your application a resume and cover letter that demonstrates your skills and addresses why you are the right person for this role.
For more information about the Telecommunications Industry Ombudsman (TIO) please visit our website www.tio.com.au/about-us
If you have any questions regarding this role or would like to enquire about reasonable adjustments, please email careers@tio.com.au
Applications close Sunday, 5 January 2025 11.59pm AEST
Please note, applications may close prior to the deadline.
