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Our Values
At the TIO we are always on the lookout for passionate and engaging individuals who want to be part of a team and who believe in providing a high standard of service to consumers.
TIO provides flexible working and is an equal opportunity employer and committed to providing an inclusive, accessible, and safe work environment. We offer a friendly, social, supportive, and inclusive team environment.
The TIO respects all kinds of diversities and is committed to being inclusive.
We recruit, develop, compensate, and promote people - regardless of ethnicity, religion, national origin, gender, sex, sexuality, intersex variation, disability, age, and life experience.
We encourage our employees to bring their authentic selves to work because we celebrate all our differences, support it, and thrive on it.
At the TIO, we pride ourselves on our people and the important work that is done within the organisation, by the talented individuals that form our teams.
Below are the different groups at the TIO as well as some areas that are managed by that particular group.
Communications, Outreach, Media and Members
People and Capability
Operational Excellence
Legal, Policy and Regulatory Affairs
Finance
Technology, Analytics and Business Improvement
We are always developing our support for the health and well-being of our people and adapting to feedback on what would make the TIO a better place to work.
When in the office, our wellness initiatives include:
Free and confidential support offered by our partner, Converge. Support that provides lifestyle and coaching services for you AND your family.
In addition to personal counselling through Employee Assist, you can access five other streams including, career, money, lifestyle, conflict, and manager assist.
Our Social Committee promotes positive social well-being for all employees through a range of diverse events and activities - both virtual and in person!
There is a yearly calendar that has events such as social nights, competitions, awards night, and a Christmas Party, all at no cost to you!
For Full-Time TIO employees 28 days of annual leave is accrued (that’s 8 more than the National Employment Standards). Part-time employees accrue annual leave on a pro-rata basis based on hours worked.
Parental leave: For primary carers, 16 weeks paid for mothers giving birth and 11 weeks paid for partners. This is in addition to unpaid leave entitlements.
Other leave options are available such as Study Leave (exams), Gender Affirmation Leave, Blood Donor Leave.
TIO also recognises our vibrant and multicultural organisation where we will support requests for leave to acknowledge Cultural and Religious holidays that may not be observed in Australia as a gazetted Public Holiday. We also celebrate these holidays in the workplace to promote awareness and inclusion.
As a not-for-profit organisation, we are recognised as a ‘rebatable employer’ by the Australian Tax Office (ATO) which means we can offer salary packaging. This initiative can provide beneficial tax savings for many people. We offer general salary packaging, solutions cards and novated leasing of cars.
We recognise great employee performance that’s in line with our values and also service recognition. Our annual awards night acknowledges and recognises our team members that have made a positive impact on our organisation.
The outstanding efforts of our team members are celebrated with individual "YAY" nominations from their peers for going above and beyond in their role.